The Hilb Group understands that superior claims handling is central to its mission.  Our claim specialists excel at advocating for you, and are committed to working with you to help manage the unique and complex claims that may arise.

In order to ensure that Hilb Group’s superior standard of claims handling is consistently executed, we have adopted Core Principles to govern the handling of the diverse claim situations our clients encounter.

The claims process begins when your coverage is placed. Our team only places business with insurance carriers with solid reputations for claims administration and payment.

When a claim arises, Hilb will work closely with you from notification to resolution. .  We will leverage our carrier relationships to ensure your claim is managed with the best available resources and ensure the best possible outcomes.

The Hilb Group is committed to continuous professional development of its claims personnel.  As a result, our claims staff ranks among the industry’s best and includes on-staff legal support.

The best claim management strategy available is claims avoidance.  The Hilb Group will seek out carrier loss prevention programs that will help to meet your internal loss prevention objectives and that could ultimately help you to reduce costs.

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Insurance Company Claims Directory